Refund policy

Return, Refund & Cancellation Policy

Due to the nature of our products, we do not accept returns or exchanges for change of mind.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 7 days of receiving your order. Please include your order number and clear photos of the item so we can review the issue.

Where applicable, we will work with you to arrange a replacement or refund. Refunds and replacements are assessed on a case-by-case basis.

Order Cancellations

If you wish to cancel an order, please contact us as soon as possible. Orders that have already been processed or dispatched may not be eligible for cancellation.

Refunds

Approved refunds will be arranged using an available refund method. Processing times may vary depending on the payment method used.

If you have any questions about your order, please contact us and we'll be happy to help.

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